Beneficiaries of the Benazir Income Support Prograمe (BISP) who have received a wallet account SIM but are still waiting for their payment to be transferred should first check whether the SIM is registered in their own name.
اگر آپ کو بے نظیر انکم سپورٹ پروگرام والٹ اکاؤنٹ کی سم مل چکی ہے لیکن پیمنٹ اکاؤنٹ میں ٹرانسفر نہیں ہو رہی تو سب سے پہلے سم کی ملکیت چیک کریں۔ میسج میں ایم این پی لکھ کر 667 پر بھیجیں۔ اگر نام اور شناختی کارڈ کی معلومات درست ہوں تو سم آپ کے نام پر ہے، جبکہ ڈمی لکھا آئے تو متعلقہ سم فرنچائز پر جا کر بائیو میٹرک تصدیق اور سم کی ملکیت کے بارے میں کارروائی کروائیں۔
SIM ownership can be an important factor when setting up or using a beneficiary’s wallet account. If the SIM is not registered against the beneficiary’s identity information, they may need to contact the relevant mobile network franchise for biometric verification and correction.
How to Check BISP Wallet SIM Ownership
Beneficiaries can check the ownership information of their SIM by using the MNP service. Follow these steps:
- Open the SMS application on your mobile phone.
- Type MNP in a new message.
- Send the message to 667.
- Check the response received from the network.
If the response shows the beneficiary’s name, CNIC number, and other relevant details correctly, it indicates that the SIM is registered in the beneficiary’s name.
However, if the response shows “Dummy” instead of the beneficiary’s name, the SIM may not be registered in the beneficiary’s name.
What Does “Dummy” Mean on SIM Verification?
The term “Dummy” in the SIM ownership response indicates that the SIM information does not show the beneficiary’s actual registered name. In this situation, beneficiaries should not assume that the wallet account issue will resolve automatically.
Instead, they should visit the relevant mobile network’s authorized franchise and ask for the SIM ownership information to be checked.
What to Do If the SIM Is Not in Your Name
If the SIM is showing Dummy or is not registered under the beneficiary’s name, the beneficiary should visit the relevant SIM franchise.
At the franchise, the beneficiary can request biometric verification and, where permitted under the network’s procedures, have the SIM ownership information transferred or corrected in their own name.
Beneficiaries should take their original CNIC and the relevant SIM with them when visiting the franchise. The mobile network may require biometric verification before processing any ownership-related request.
Telenor SIM Users Should Check Their Details
According to the information provided in the update, beneficiaries using Telenor SIMs are experiencing this issue more frequently. Therefore, Telenor users who have received a wallet account SIM but have not received a payment transfer should pay particular attention to SIM ownership details.
The first step should be to check the SIM information through the MNP service by sending MNP to 667. If the returned information does not show the beneficiary’s name and instead displays Dummy, the beneficiary should visit the relevant franchise for further assistance.
Why SIM Ownership Matters for BISP Wallet Accounts
A BISP wallet account is linked to the beneficiary’s mobile account information. If the SIM details do not match the beneficiary’s identity information, it can create difficulties during account verification or payment processing.
For this reason, beneficiaries who have received a wallet account SIM should verify the ownership details rather than waiting without checking the SIM status.
It is also important to distinguish between a SIM being physically received by a beneficiary and the SIM being officially registered in that beneficiary’s name. Simply having the SIM in your possession does not necessarily mean that its registration information is correct.
BISP Wallet Account Payment Issue: Important Reminder
If your BISP payment has not been transferred to your wallet account after receiving the wallet SIM, first check the SIM registration details. Send MNP to 667 and carefully review the response.
If your name and CNIC details appear correctly, the SIM is showing registration information associated with you. If Dummy appears instead of your name, visit the relevant mobile network franchise and request biometric verification and ownership correction.
Beneficiaries should also avoid sharing their CNIC details, OTPs, PINs, or other sensitive account information with unauthorized individuals. Any account-related procedure should be completed through the relevant authorized channel.
Final Words
BISP beneficiaries who have received a wallet account SIM should verify that the SIM is registered in their own name. Checking the SIM information through MNP can help identify whether the beneficiary’s name is appearing correctly or whether the response shows Dummy.
If the SIM is not registered correctly, visiting the relevant authorized franchise for biometric verification is the recommended next step. Beneficiaries should carefully check their SIM information before expecting wallet account payment transfers.